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CIOs, business leaders interested in improving the quality of customer service and reducing the routine burden on internal departments
Heads of IT departments responsible for accounting for IT assets and interaction with other departments (with accounting, financiers, procurement, warehouse, suppliers)
Customer support and Service Desk managers, technical support specialists
Ivanti Enterprise Service Management Platform Overview
Demonstration of the solution
Questions and Feedback
Ivanti allows you to automate interactions with company staff by automating the hiring and firing of employees to/from work. In addition, this function will help in issuing certificates, paying salaries, and the work travel budgets.
This feature will help improve overall building management. Streamline relocation requests, renovation orders, maintenance, and general building management.
Thanks to automation, you can reduce the call waiting time, improve the speed of problem-solving, while reducing costs and improving the quality of external and internal services provided.
Help other teams design and automate their end-to-end processes to better communicate with their users.
Optimize app spending by gaining a comprehensive view of your portfolio, including license and contract renewals, and purchase history.
Benefits of using Ivanti Enterprise Service Management:
A single ITSM and ITAM tool with the intersection of processes for greater efficiency and convenience of employees.
You can exceed customer expectations by eliminating unnecessary manual or repetitive interactions, which will help you gain a better understanding of customer needs and increase customer satisfaction.
Increase productivity by automating the workflow, which frees your team from routine activities and allows you to focus on more important tasks and projects.
To make the delivery of work processes and activities more efficient and effective, standardize and validate a set of processes, thereby eliminating the possibility of errors and increasing quality.
Optimization will simplify end-to-end processes by automating tasks and workflows within a business unit.
Expanding the capabilities of self-service, self-help, knowledge-seeking, and social collaboration will allow even the highest customer expectations to be exceeded.
Support digital transformation across divisions by developing new workflows and other processes to drive efficiency through integration and automation.
Conditions of participation
● The webinar is held on the Zoom platform.● Participation is free, registration is required with a corporate email address (materials and a link to access the webinar will be sent to this address).● A reminder with an access link will be sent to the specified phone number.
Registration is complete
We regularly host webinars and online workshops. Fill out the form and we will notify you about our upcoming events.