7 Reasons to Change Your Penetration Test Provider

7 Reasons to Change Your Penetration Test Provider

In today's rapidly evolving digital landscape, organisations face an ever-increasing number of cyber threats. As part of a comprehensive cybersecurity strategy, penetration testing plays a crucial role in identifying vulnerabilities and ensuring the resilience of your systems. However, not all penetration testing providers are created equal.

You have been working with the same cybersecurity firm for an extended period, and now you're preparing for your upcoming penetration test. The common question that arises is whether it's necessary to switch your penetration testing provider. 

Conventional wisdom suggests that it's good cybersecurity practice to periodically change your penetration testing vendor. Given the increasing number of organisations offering penetration testing services and their diverse approaches, the results of penetration testing are bound to differ between companies.  

If you've been using the same provider for an extended period or have experienced recurring issues, it may be time to reevaluate your choice and consider a change. 

In this article, we explore the 7 key reasons why you should consider switching your penetration testing provider for your next engagement:

1. New security threats

The rapid evolution of cyber threats leads to the creation of new and more sophisticated attacks that can bypass existing security measures. As technology advances, attackers find new ways to exploit weaknesses in security systems. Security providers may not always have the expertise or resources to combat these new threats. Therefore, changing security providers may be necessary to access new technologies and security approaches that can better safeguard your digital assets.

2. Security provider’s low performance

A security provider may not always provide the level of service that a company needs. They may lack the proper resources to manage the security risks efficiently, fail to respond quickly to security incidents, or be unable to provide adequate support to prevent future incidents. When a company's security provider fails to meet expectations, it may become necessary to seek a new provider with the technical expertise and resources to improve the company's security posture.

3. Incompatibility

Over time, a company's security needs may evolve and become more complex. This can result in the deployment of various security tools from different providers in a way that may not always be seamless. If the security providers have not standardised their equipment or protocols, incompatibilities could result in delays or errors in detecting and responding to cyber threats. In case of incompatibilities, changing providers may become necessary to bring in new technology that may be more compatible with the company's infrastructure and security needs.

4. Different methodologies

Each penetration testing provider may employ different methods or approaches. Some might be better at testing web applications, others in testing network infrastructure. Using different providers can help ensure a more comprehensive coverage.

5. Risk management

If a provider becomes unavailable or ceases operation, you wouldn't want to be left without access to penetration testing. Having multiple providers allows you to transition faster and ensure service continuity.

6. Comparative analysis

Using different providers allows you to compare their results and effectiveness. This can help you make an informed choice when signing long-term contracts or making decisions about how best to manage your security resources.

7. Bias and oversight

Using a single provider for penetration testing may result in bias or oversight. A provider could overlook certain vulnerabilities due to familiarity with the system, or they might consistently approach testing from the same perspective. Employing multiple providers ensures a broader range of testing methods and perspectives, improving the likelihood of detecting vulnerabilities.

Regular penetration testing is crucial

Regular penetration testing is vital for maintaining a robust cybersecurity posture. If you're experiencing issues with your current provider, it's essential to consider a change. 

By switching to a penetration testing provider that offers expertise, customised methodologies, comprehensive reporting, effective communication, and compliance support, you can enhance your security defences, address vulnerabilities, and stay ahead of emerging threats. 

Don't settle for insecure penetration testing—choose a provider that aligns with your organisation's unique needs and helps you build a resilient cybersecurity infrastructure for the future. Contact us today for a free consultation and discover how our Penetration Test Service can benefit your business.